What does Zuvo do for a small business?+
Zuvo drafts client emails and follow-ups, writes up quotes and proposals, summarises long documents in plain English, and answers routine client questions — all in your business's own tone, trained on your own templates and pricing.
What is the Business Growth Diagnostic?+
It's a scored assessment of five pillars of business health — client and customer response speed, admin and systems efficiency, marketing and visibility, growth readiness, and compliance and risk awareness — generated from a short questionnaire you answer yourself. You get an overall score, a plain-English summary, and three priority actions specific to your answers, in minutes.
Does the Growth Diagnostic involve a phone call with a consultant?+
No. You answer the questionnaire yourself and Claude generates the full scored report immediately from your answers — no call, no waiting on a consultant's calendar. You can run a new one once every 24 hours, and it's included on every plan.
What kind of businesses is Zuvo built for?+
Any small South African business that spends real time on client correspondence, quotes, or admin — retail and e-commerce, trades and contracting, hospitality, health and wellness, creative and professional services, and more. It's trained on your own business, not a template built for one industry.
Can AI help my small business in South Africa?+
Yes — for most small businesses, the highest-value use of AI right now is exactly what eats the most unpaid time: drafting client correspondence, quotes and proposals, summarising documents, and handling routine admin. Zuvo does specifically that, trained on your own business rather than a generic template, and billed in Rand.
How much does AI cost for a small business in South Africa?+
It depends on the tool. General AI chat subscriptions like ChatGPT Plus or Claude Pro run about R380 a month, billed in US dollars with a forex fee on top. Zuvo starts at R149 a month, billed once in Rand with no forex fee, and includes a 7-day free trial with no credit card required.
What is the best business AI for South African small businesses?+
There's no single best tool for every job. Call-answering and WhatsApp-automation tools handle phones and messaging; Zuvo is built for the layer behind that — drafting client correspondence, quotes and proposals, summarising documents, and running a scored Business Growth Diagnostic, all trained on your own business and billed in Rand rather than US dollars.
Does Zuvo work during load shedding?+
Yes — Zuvo is entirely cloud-based, so there's nothing on your side that needs power to keep running. As long as you have a phone or laptop with internet access, including mobile data, you can keep working with Zuvo through load shedding.
Does Zuvo give legal, financial or other professional advice?+
No. Zuvo only drafts and summarises correspondence and documents for you to review before sending — client emails, quotes, proposals, meeting notes. It never provides legal, financial, medical or other regulated professional advice, and you remain responsible for reviewing every output.
Why is everything priced in Rand?+
Most AI tools bill in US dollars, which means your Rand price moves with the exchange rate and your bank adds a forex fee on top. Zuvo bills once, in ZAR, wherever you are in the world — the price you see is the price you pay.
Is Zuvo made by Anthropic or OpenAI?+
No. Zuvo is an independent product that uses Claude, Anthropic's AI model, through their official API. We are not affiliated with, endorsed by, or sponsored by Anthropic, OpenAI, or any other AI lab.
What happens to my client data?+
Documents and conversations are encrypted in transit and at rest, handled in line with POPIA principles, and are never used to train third-party AI models. Full details are in our Privacy Policy.
Can I cancel anytime?+
Yes — cancel from your dashboard in two clicks, no phone call and no retention queue. You'll keep access until the end of your current billing period.
Do you offer a free trial?+
Every plan starts with a 7-day free trial, no credit card required. You'll only be asked for payment details if you choose to continue.